How to access the Monitoring window

Clicking a player checkbox selects it so you can confirm its status in the monitoring window.

Click here for the Monitoring video tutorial.

Accessing the Player Monitoring Window

To access monitoring data, click the player’s status checkbox and then click the MONITORING button above the player window.

From this window you can access the player’s monitoring information to determine its current state, access any recorded alerts of events, and publish content.

The Monitoring Table


The table is organized in the following columns:

Group: Shows the selected player’s group(s).

Player: Shows the name of the selected player(s).


Date: Shows the date of the last player update sent (essentially, the last time someone clicked the PUBLISH button).

By: Shows the  name of the last person who published the last update.  If the Auto-Update function is enabled, this column will display the time the last auto-update was sent, until someone publishes a new update.

Status: When a user clicks the PUBLISH button, programming instructions and required content are sent to each selected players. The STATUS column will display the file transfer progress.  The STATUS column will display “Done” once the player has received its update.

If the Player is currently offline, the Last recorded heartbeat date and time will be shown in the STATUS column.

Note for Navori SaaS users –  the time shown is the based on the UTC Time Zone.  You must convert this value to your local time zone.  On-Premise server users will see the local server time.



Status: These columns will show the display’s status indicator (green, yellow or red). 

  • Green means screen is powered on.
  • Yellow means there is an alert.
  • Red means the screen is powered off.

NOTE: The Display section will only show information in one of the following instances:

  • When the player is a Windows PC equipped with the Navori QL RS-232 add-on software.  Also, the PC and connected display must be both equipped with a RS-232 port and be connected by a RS-232 cable.
  • When the player is a Navori QL Stix 3700 connected to a HDMI – CEC compatible display using a HDMI – CEC compatible video cable.
  • When the player is a System on Chip (SoC) display that can send back status information (Samsung Tizen, Panasonic, Philips, EloTouch…)


Status: Shows the status indicator color (green, yellow, red), the number of recorded alerts since last reset.

Playlist: Displays the name of the currently playing playlist.  You will also be able to tell when the player is displaying the Default Media (which means there is no current programming scheduled for this player), and you will see Trigger whenever the player is showing the triggered media. You will also see when the plauer is showing the initial default media (meaning this is a newly activated player that has not yet received its first update).

Model: The model of the media player device (for example the QL Stix or System-on-Chip device model number).

OS: The version of the operating system currently installed on the media player device.

Version: The QL Player software version currently installed on the media player device.

Profile: The name of the QL Player Profile assigned on the media player device.

Free Space: The amount of free storage space available on the media player device.

Plan: (*Navori QL SaaS users only). Shows the type of license for the selected player. Options are "Essential" and "Professional".